Cancellation of delegate and social companion registrations

• Cancellations must be sent in writing to [email protected] on or before Friday 28 May 2012.
• There is no refund for cancellations that are not received in writing or for cancellations received after Friday 28 May 2012.
• If notification of cancellation is received after Friday 28 May 2012, a substitute delegate can be sent to the conference. Please contact [email protected] with substitute delegate details by Friday 15 June 2012.
• A 5% administration charge may be levied at the discretion of European Social Network for any cancellations received after an invoice has been issued.
• Registration as a delegate for this event constitutes acceptance of these Terms & Conditions.
• Please note that you must also personally cancel any hotel reservation you have made, independently of cancelling your delegate registration (see below). 

Cancellation of hotel booking

If you cannot attend the conference but have made a hotel reservation, you must contact the hotel to cancel your reservation (as well as contacting ESN to cancel your delegate registration).  Please quote reference BGLO220612.

Hotel room cancellations must be made in writing and will be acknowledged in writing by the hotel.

ESN will not take responsibility for any liaison with the hotel regarding delegate room reservations.

To cancel your room please send an email or fax, providing full details of your room reservation to:

Fax: +45 33 14 35 37
Telephone: +45 33 75 70 36
Email: [email protected]
 

Please note

• Reservations can be cancelled without penalty until 1800 on date of arrival.
• Cancellations made after 1800 on date of arrival will be charged for 1 night’s stay, using the credit card details given at the time of the booking.
• No shows will be charged for 1 night’s stay using the credit card details given at the time of the booking.