Workshop Session 2

All workshops are available in English.

Workshop Session 2: Tuesday 18 June, 11:15 - 12:15

  • 7. How can citizen and service user views best influence the development of social services?
    Eurofound
    Tadas Leoncikas, Research Manager from Eurofound, together with Clare Wallace (University of Aberdeen) and Polly Vizard (LSE), will present the results of the European Quality of Life Survey on satisfaction with public services including in relation to the crisis. It will focus on health, childcare and long term care identifying the extent to which cost, availability, access or quality impact on people’s use of these services. The workshop will seek participant’s views as to how such data and analyses can be useful in policy making at national, regional and local government.
    Français EnglishItaliano
    Quality and Performance / Crisis: Impact & Responses
  • 8. Mental Health and Well-Being Promotion in Groups at Risk
    Health Service, Regional Ministry for Health and Welfare, Andalucía, Spain
    This workshop will present the main pillars of the mental health strategy in Andalucía, Spain. It will focus on the GRUSE project, which aims to promote mental health and well-being in the population in general but also in specific groups that may be at risk. The first stage of the GRUSE project has focused on middle aged women who feel unwell. Their methodology, which includes socio-educational and group activities focused on people’s assets, has proved effective in empowering this users’ group, increasing their self-esteem and confidence, and combating domestic violence. Presenters will ask participants ways to promote positive mental health and well-being and tackle gender inequalities in public services.
    Español EnglishDeutsch
    Mental Health
  • 9. Decentralisation of social services: the crucial challenge for Dutch municipalities
    Quality Institute of Dutch Municipalities (Kwaliteitsinstituut Nederlandse Gemeenten – KING), the Netherlands
    In the coming years, the decentralisation of Dutch social services will give the municipalities new responsibilities in the areas of employment, young people and health care. These changes will be supported by the Quality Institute of Dutch Municipalities (Kwaliteitsinstituut Nederlandse Gemeenten – KING), an independent institute founded in 2009 by the Association of Dutch Municipalities. KING advises and supports municipalities in their organization, development and performance of municipal duties. During this workshop, KING will be sharing their insights on the necessary transformation of structures, governance and methodology and will give the delegates the opportunity to exchange best practice towards a successful decentralisation of social services.
    Deutsch EnglishItaliano
    Workforce and Management / Young people
  • 10. New approaches to improving wellbeing of marginalised young people and their families
    Crosscare Teen Counselling, Ireland
    Crosscare, a Catholic social care agency in Dublin presents the preliminary outcomes of research into this therapeutic programme for teenagers and their parents which focuses on their family relationships as well as their social system rather than on the teen with the identified problem. Crosscare’s Teen Counselling service reports that 83% of families presenting have significant difficulties with relationships and communications and often will not access mainstream health and social services. A ‘Positive Systemic Practice’ approach by psychologists, social workers and counsellors has proven effective in enabling the difficult transition into adulthood for families while preventing mental health problems for adolescents.
    Français English
    Young People / Children and Families / Mental Health
  • 11. Planning for the Future Attracting Younger People into Adult Social Care Sector
    London Borough of Redbridge, United Kingdom (England)
    In the UK youth unemployment is relatively high; yet attracting younger people into frontline Adult Social Care services remains difficult. Younger people have a significant contribution to make in the planning and delivery of these essential services and they are the future workforce. This workshop will share our experience of recruiting younger people through an apprenticeship scheme and the contribution this younger workforce has made to the way in which we deliver services, particularly to younger service users. This workshop will support delegates to consider; the benefits of recruiting a younger workforce, how organisations can attract younger people, what the barriers to recruitment might be and how to make the workplace more attractive to young people.
    Español English
    Adult Social Care / Workforce Development
  • 12. Reshaping services for a changing society: What will the nursing home of the future be like?
    OCMW Mechelen, Belgium
    How would you like to grow old? This was the question asked by OCMW Mechelen to older people, carers, employers and relevant stakeholders in order to define the needs of those who require nursing home care. OCMW Mechelen has implemented a project which combines home and residential care, and enables older people to retain control of their lives and take an active part in social life. Workshop participants will discuss how they envisage growing old, how to design forms of living which respond to the requirements of service users, and how to remodel nursing homes to align them with the needs and wishes of service users.
    Français EnglishEspañol
    Older People